“When it comes to Mental Ill Health, there is a lot of emphasis put on the concept of having a conversation. We are told it’s ‘OK’ to talk. But what if you are in such a bad way you simply don’t have the words to describe how your feeling. And what if you do open up to a colleague and they don’t know how to receive that information. Or how to reply. Are you putting that person at risk also. Are they even the right person to talk to – are they going to say the right thing or could they potentially make the situation worse? Unfortunatley simply starting ‘the conversation’ is not as simple as it sounds”
Barry Fitzpatrick, MD
Trust, Conversation & Emotional Intelligence
Course Content:
- Exploring trust – what it means to the organisation and individual, building and maintaining trust.
- The art of conversation – how to approach difficult conversation content effectively, ensuring non judgmental conversation, expressing vulnerability in conversation and practicing the skill of listening.
- Who are you? – This module is a simple exercise for delegates to approach. Limited guidance is given. The objective is to begin knitting together the previous modules with Emotional Intelligence concepts.
- Emotional Intelligence – Here we will start to explore the different types of personality and how circumstance and choice can shape our ability in the area of demonstrating varied levels of Emotional Intelligence.
- As always the S.P.E.E.D Value system will form the basis of the infrastructure for these workshops.
